Frequently asked
questions
Where something is not yet confirmed by the house, it says so rather than guessing.
Booking & rates
Is breakfast included?
Yes, when you book direct on this site. Breakfast runs 07h — 10h30 at The Hotel (Via Marghera 51).
What is your cancellation policy?
Free cancellation until 48 hours before arrival is the working assumption. To be confirmed with the house.
When am I charged?
Payment timing depends on the booking system, which is not yet selected.
Is it cheaper to book direct?
Direct booking includes breakfast. Any further direct benefit to be confirmed.
Rooms & our homes
Why are there three addresses?
Royal Court is one hotel in three buildings: Via Marghera 51, Via Marghera 29 and Via Vicenza 38. They are 100 to 150 metres apart.
Which property will I stay in?
The one you book. Every room names its property and street before you choose it, and again at checkout.
Is the Apartment self-catering?
It has a full kitchen and two units that can be combined, for up to six adults. It is still serviced daily and breakfast is still at The Hotel.
Are the rooms quiet?
The courtyard-facing rooms are quieter than the street-facing ones, and each room says which it is. Room-by-room noise detail to be verified.
Arrival & check-in
Where do I check in?
The Hotel (Via Marghera 51), for all three properties.
What are check-in and check-out times?
To be confirmed with the house.
Can I leave my luggage?
Luggage storage before check-in and after check-out to be confirmed.
I arrive very late. What then?
Late arrival procedure to be confirmed. Call +39 351 6280296 and tell us your train.
Breakfast & services
Where and when is breakfast?
The Hotel (Via Marghera 51), 07h — 10h30, for guests of all three homes. Cornetti.
Is the room cleaned every day?
Yes, in all three homes.
Is there Wi-Fi?
Yes, free, in all three homes.
Can you arrange a transfer or a guide?
Which services the house arranges directly is still being confirmed. Ask us and we will tell you honestly.
Accessibility & policies
Is there a lift?
Lifts and accessible routes differ by building and are being documented.
Are pets allowed?
Pet policy to be confirmed.
Can I park?
Parking arrangements to be confirmed.
Children?
Cots, extra beds and child rates to be confirmed.